Last Updated: September 12, 2026
Transcend Coaching & Nutrition ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit transcendcoaching.ca (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect on this Website, in email, text, and other electronic messages between you and this Website, and when you interact with our advertising and applications on third-party websites and services if those applications or advertising include links to this policy.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy.
All materials on our Website, including but not limited to coaching programs, nutritional guidance, fitness content, and related information, are provided solely for informational purposes and are not intended as professional medical advice. You should always consult with a qualified healthcare provider before beginning any exercise or nutrition program.
We collect several types of information from and about users of our Website, including information by which you may be personally identified, such as name, postal address, email address, telephone number, and payment information ("personal information"), as well as information about your internet connection, the equipment you use to access our Website, and usage details.
We collect this information directly from you when you provide it to us and automatically as you navigate through the site via cookies and similar technologies.
The information we collect on or through our Website may include:
You also may provide information to be published or displayed ("posted") on public areas of the Website or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk.
Personal information categories we collect may include: names, contact details, business information, website URLs, location data, usage patterns, technical data, marketing preferences, and event or program photographs.
We take commercially reasonable steps to protect the information you provide to us. We share your personal information only with trusted third parties who use similar care in handling personal data. However, we cannot guarantee absolute security due to the inherent nature of internet technologies. No method of transmission over the Internet or method of electronic storage is 100% secure.
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including details of your visits to our Website (traffic data, location data, logs, and other communication data) and information about your computer and internet connection (including your IP address, operating system, and browser type).
A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website.
Pages of our Website and our emails may contain small electronic files known as web beacons that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics.
Some content or applications on the Website may be served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. We do not control these third parties' tracking technologies or how they may be used.
We may employ third-party companies and individuals to facilitate our Website, provide the service on our behalf, perform related services, or assist us in analysing how our Website is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
For paid products and services, our payment processors handle your financial information. We will not store or collect your payment card details. We use trusted payment processors that adhere to PCI-DSS standards as set by the PCI Security Standards Council.
We use information that we collect about you or that you provide to us, including any personal information:
If you submit your email address, you agree to receive email communications from us. You can unsubscribe from marketing emails at any time using the opt-out link included in each message. We do not send unsolicited commercial emails and comply with Canada's Anti-Spam Legislation (CASL).
If you provide your mobile phone number, you consent to receive automated marketing text messages from us. You may opt out at any time by texting STOP.
If you are from the European Economic Area (EEA), Transcend Coaching & Nutrition's legal basis for collecting and using your personal information depends on the specific context in which we collect it. We may process your personal information because we need to perform a contract with you, you have given us permission to do so, the processing is in our legitimate interests, we need to comply with the law, or for payment processing purposes.
As a Canadian business, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. We collect, use, and disclose personal information only for purposes that a reasonable person would consider appropriate under the circumstances. We obtain meaningful consent for the collection, use, and disclosure of personal information, except where otherwise permitted by law.
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Your information, including personal information, may be transferred to and maintained on computers located outside of your province, territory, or country where the data protection laws may differ from those of your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
We may disclose aggregated information about our users and information that does not identify any individual without restriction. We may disclose personal information that we collect or you provide as described in this Privacy Policy:
Except as otherwise stated herein, we will not share your personally identifiable information with third parties without your explicit permission.
If you participate in any of our group coaching or membership programs, you understand that other members of the program may see the comments, questions, photos, and other materials you post within the program.
If Transcend Coaching & Nutrition is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly. You can opt out of interest-based advertising through applicable advertising industry tools.
You can review and change your personal information by logging into the Website and visiting your account profile page, or by emailing us at Admin@TranscendCoaching.ca. You may also send us an email to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
If you are a resident of the European Economic Area, you have certain data protection rights. You have the right to access, update, or delete the information we have on you. You also have the right to rectification, objection, restriction of processing, data portability, and the right to withdraw consent. You may exercise these rights by contacting us at Admin@TranscendCoaching.ca.
Under PIPEDA and applicable provincial legislation, you have the right to access your personal information held by us, challenge its accuracy, and request amendments. You may withdraw your consent to the continued collection, use, or disclosure of your personal information, subject to legal or contractual restrictions and reasonable notice. To exercise these rights, contact us at Admin@TranscendCoaching.ca.
All text, images, illustrations, designs, icons, photographs, video clips, and other materials on this Website are copyrights, trademarks, trade dress, or other intellectual property owned, controlled, or licensed by Transcend Coaching & Nutrition. You may download material displayed on the Website for personal, non-commercial use only, provided you also retain all copyright and other proprietary notices contained in the materials. The Company does not transfer any right, title, or interest in downloaded materials to you.
Our Website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at Admin@TranscendCoaching.ca.
While we take commercially reasonable steps to protect your personal information, we cannot guarantee that internet transmissions are completely secure. We will notify you promptly in the event of a data breach affecting your personal information, in compliance with applicable Canadian breach notification requirements. You are responsible for keeping your password and account information confidential.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a revised "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
OUR WEBSITE AND ALL CONTENTS, INCLUDING BUT NOT LIMITED TO COACHING PROGRAMS, NUTRITIONAL GUIDANCE, AND FITNESS INFORMATION, ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. THE COMPANY DISCLAIMS ALL LIABILITY FOR ERRORS, OMISSIONS, AND DAMAGES ARISING FROM THE USE OF THIS SITE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
You agree to defend, indemnify, and hold harmless Transcend Coaching & Nutrition, its owner, affiliates, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of this Privacy Policy or your use of the Website.
In no event shall Transcend Coaching & Nutrition or any parties involved in creating, producing, or delivering the Website be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your access to or use of the Website.
This Privacy Policy and any dispute or claim arising out of or in connection with it shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law provisions. Any legal suit, action, or proceeding arising out of or related to this Privacy Policy shall be instituted exclusively in the courts of the Province of Ontario, and you consent to the jurisdiction of such courts.
At the Company's sole discretion, it may require you to submit any disputes arising from this Privacy Policy or use of the Website to final and binding arbitration in accordance with applicable Canadian arbitration legislation, applying the laws of the Province of Ontario.
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: Admin@TranscendCoaching.ca
Mail: Transcend Coaching & Nutrition, 134 Saphir Avenue, Navan, ON K4B 1J9, Canada
Website: transcendcoaching.ca
© 2026 Transcend Coaching & Nutrition. All rights reserved.